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Privacy Statement

A Privacy Policy agreement is required by law if you collect personal data about your site visitors. Customize the details of your policy to reflect the steps in place to protect your users’ information.

Privacy Policy for Multi-Maid & Cleaning

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At Multi-Maid & Cleaning, we take your privacy seriously. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights regarding your personal data. By using our services and submitting information through our quote request form, you consent to the practices described in this policy.

 

Information We Collect

When you request a quote from Multi-Maid & Cleaning, we may collect the following types of personal information:

  • Contact Information: Your name, email address, phone number, and mailing address.

  • Service Details: Information about your cleaning needs, such as the type of service, property size, and specific cleaning requirements.

  • Scheduling Information: Preferred dates and times for the cleaning service.

  • Other Information: Any additional information you provide in your communications with us.

 

How We Use Your Information

The personal information we collect is used for the following purposes:

  • Providing Services: To prepare and deliver accurate quotes, schedule and provide cleaning services, and communicate with you about your appointments.

  • Customer Service: To respond to your inquiries, address any issues, and improve our services.

  • Marketing: To send you promotional materials, newsletters, and special offers. You can opt out of these communications at any time.

  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

 

Information Sharing

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you, provided that those parties agree to keep this information confidential. We may also disclose your information if required by law or to protect our rights, property, or safety.

 

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encryption, and regular security assessments. Despite our efforts, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, we cannot ensure or warrant the security of any information you transmit to us.

 

Your Rights

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to the personal information we hold about you and request corrections if there are any inaccuracies.

  • Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

  • Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.

 

Changes to This Privacy Policy

Multi-Maid & Cleaning reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

 

 

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Multi-Maid & Cleaning

2500 Wilcrest Houston, Tx 77042

281-299-0064

support@multimaidcleaning.com

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By using our services and submitting your information, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. Thank you for choosing Multi-Maid & Cleaning for your cleaning needs.

Get in Touch

Terms and Conditions

Introduction

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Welcome to www.multimaidcleaning.com (the "Website"). This Website is owned and operated by PlotonIt LLC. By accessing or using our Website and services, you agree that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms").

Who Can Use Our Website

To use our Website and/or receive our services, you must be at least 18 years of age or the legal age of majority in your jurisdiction, and possess the legal authority, right, and freedom to enter into these Terms as a binding agreement. You are not allowed to use this Website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

Key Commercial Terms Offered to Customers

When buying an item, you agree that:

  1. You are responsible for reading the full item listing before making a commitment to buy it.

  2. You enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services/products are listed on the Website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

The fee for the services and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees, will be charged on a monthly basis to your payment method.

Return and Refund Policy

For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we will exchange it or offer a refund based upon the original payment method. Please note:

  1. Products can be returned only in the country in which they were originally purchased.

  2. The following products are not eligible for return: [list of items].

Retention of Right to Change Offering

We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.

Warranties & Responsibility for Services and Products

When we receive a valid warranty claim for a product purchased from us, we will either repair the relevant defect or replace the product. If we are unable to repair or replace the product within a reasonable time, the customer will be entitled to a full refund upon the prompt return of the product to us. We will pay for shipment of repaired or replaced products to the customer and the customer will be responsible for the return shipment of the product to us.

Ownership of Intellectual Property, Copyrights, and Logos

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and all Intellectual Property Rights related thereto, are the exclusive property of [Website Owner's Legal Entity]. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works thereof.

Content Uploaded by Users

You recognize and agree that by uploading any content (including, but not limited to designs, images, animations, videos, audio files, fonts, logos, illustrations, compositions, artworks, interfaces, text, and literary works) through any means to the Website, you confirm that you own all the relevant rights or received the appropriate license to upload/transfer/send the content. You agree and consent that the uploaded/transferred content may be publicly displayed on the Website.

Right to Suspend or Cancel User Account

We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment.

Indemnification

You agree to indemnify and hold [Website Owner's Legal Entity] harmless from any demands, loss, liability, claims, or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the Website or any of the services offered on the Website.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall [Website Owner's Legal Entity], be liable for any indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data, or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, [Website Owner's Legal Entity] assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

Right to Change and Modify Terms

We reserve the right to modify these Terms from time to time at our sole discretion. Therefore, you should review this page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these Terms or any future version of the Terms, do not use or access (or continue to access) the Website or the service.

Promotional Emails and Content

You agree to receive from time to time promotional messages and materials from us, by mail, email, or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices, please notify us at any time.

Preference of Law and Dispute Resolution

These Terms, the rights and remedies provided hereunder, and any and all claims and disputes related hereto and/or to the services, shall be governed by, construed under, and enforced in all respects solely and exclusively in accordance with the internal substantive laws of [Name of Country/State], without respect to its conflict of laws principles. Any and all such claims and disputes shall be brought in, and you hereby consent to them being decided exclusively by a court of competent jurisdiction located in [Name of the city of the courts]. The application of the United Nations Convention of Contracts for the International Sale of Goods is hereby expressly excluded.

 

Customer Support Details & Contact Information

For customer support and any inquiries, please contact us at:

multimaidcleaning@gmail.com

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